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IT Infrastructure Support
IT infrastructure support for Windows, Linux and virtual environments
Skilled engineers to install, upgrade, troubleshoot and support the platforms your business depends on, from Active Directory to Red Hat clusters.
What’s included
What our it infrastructure support service covers
Windows Server & Active Directory
Domain upgrades, Group Policy, DNS/DHCP, file services and AD health checks.
Red Hat Enterprise Linux
RHEL 8–10 deployment, hardening and management, plus Red Hat Satellite setup.
Virtualisation design & clusters
VMware and Hyper-V design, cluster builds, upgrades and performance tuning.
Backup & storage
Veeam Backup & Replication design, configuration and troubleshooting.
Helpdesk & end-user support
Level 1 to Level 3 support for your users, with clear escalation paths.
Upgrades & migrations
Server, OS and platform migrations planned and executed with minimal disruption.
Technologies
Platforms and standards we work with
- Windows Server 2016–2025
- Active Directory
- Group Policy
- RHEL 8–10
- Red Hat Satellite
- VMware
- Hyper-V
- Veeam
What you can expect
- Stable, supported platforms
- Faster resolution from specialists
- Knowledge transferred to your team
How we engage
Flexible ways to work together
Project-based
A fixed scope and timeline for migrations, upgrades, audits and implementations.
Monthly retainer
Ongoing managed services and support under an SLA with predictable monthly fees.
Dedicated engineers
Skilled IT and QA engineers who join your team, ideal for software companies, enterprises and MSPs.
FAQ
IT Infrastructure Support – frequently asked questions
Which platforms do you support?
Windows Server and Active Directory, Red Hat Enterprise Linux, VMware vSphere, Microsoft Hyper-V and Veeam Backup & Replication, along with the applications that run on them.
Can you support us for a single project?
Yes. We take on one-off projects such as an Active Directory upgrade or server migration, as well as ongoing monthly support.
Do you provide end-user helpdesk support?
Yes. Helpdesk support is included in all of our service packages, with escalation to senior engineers when needed.
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Let’s discuss your IT needs
Book a free 30-minute consultation. We’ll review your environment, answer your questions and recommend practical next steps, with no obligation.