Insights
IT infrastructure insights and practical guides
Practical advice on software testing, infrastructure health, Microsoft 365 security, databases and disaster recovery, from the InfraWorks team.
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Software testing tenders: what a strong QA proposal should include
Whether you are issuing a software testing tender or evaluating bids, the quality of the QA proposal tells you a lot about how the project will run. Here is what a strong proposal should include. Understanding of scope A clear restatement of the system under test, its integrations, users and risks, showing the bidder has…
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AI in software testing: self-healing tests and AI agents explained
Test automation saves time, until the user interface changes and dozens of scripts break overnight. Maintaining flaky tests is one of the biggest hidden costs in QA. AI is now changing that. Self-healing test automation Self-healing tools such as Healenium watch how a test finds elements on the page. When a button’s ID or position…
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How to test AI features in your software product
More software products now include AI features: chat assistants, smart search, summaries, recommendations and image generation. These features do not behave like traditional code, where the same input always gives the same output. Testing them needs a different approach. 1. Define what “good” looks like Agree with the product team what the feature should and…
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Why your disaster recovery plan needs testing, not just a document
Many organisations have a disaster recovery plan. Far fewer have proven that it works. When a real incident strikes, such as ransomware, a data centre failure or a corrupted database, an untested plan often fails at the first step. Start with recovery objectives For each critical system, agree two numbers with the business: the recovery…
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A Microsoft 365 security baseline for small and medium businesses
Microsoft 365 is now the heart of most businesses: email, files, Teams and identity all live in one tenant. That makes it a prime target. The good news is that a handful of settings block the vast majority of attacks. 1. Enforce multi-factor authentication for everyone Stolen passwords are the most common way into a…
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IT infrastructure health check: 12 things every business should review
Most IT outages are not caused by rare disasters. They come from small issues that build up unnoticed: a full disk, a failed backup job nobody checked, an expired certificate. A regular infrastructure health check finds these risks before they turn into downtime. Here are the 12 areas we review first when we assess a…
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