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Service packages
IT support packages that grow with your business
Three structured packages for essential support, optimised IT and security, or fully managed enterprise IT and cloud. Every package is flexible.
Basic
Essential IT support for small businesses and teams that need reliable foundations.
Tailored monthly quote
- Microsoft 365 administration & support
- Infrastructure monitoring (Windows, Linux)
- Patch management & backup verification
- End-user helpdesk support
- Monthly reporting & recommendations
Optional add-ons: Microsoft Teams/SharePoint migration, basic cybersecurity assessment.
Advanced
Optimised IT and security for growing businesses that need proactive management and cloud integration.
Tailored monthly quote
- Everything in Basic, plus:
- Virtualisation management (VMware & Hyper-V)
- Red Hat Enterprise Linux deployment & management
- Veeam Backup & Replication configuration
- Ansible automation for routine tasks
- SQL Server, MySQL & MariaDB administration
- Vulnerability scanning & SIEM integration
- Proactive performance optimisation
- Quarterly IT strategy review
Optional add-ons: Red Hat Satellite configuration, Terraform provisioning.
Premium
Enterprise-grade IT and cloud for organisations that need fully managed, highly available systems.
Tailored monthly quote
- Everything in Advanced, plus:
- Kubernetes & Docker orchestration
- Full infrastructure as code (Ansible + Terraform)
- High-availability database solutions
- Full Azure & hybrid cloud integration
- Disaster recovery planning & implementation
- 24/7 monitoring & critical incident response
- Monthly strategic consulting & roadmap
- Security advisory & compliance management
Optional add-ons: Large-scale Microsoft 365 migrations, full container platform deployment.
Flexibility
Every package can be tailored
Project or retainer
Choose project-based engagements or monthly retainer support.
Add specialist services
Add Red Hat Satellite, Kubernetes, Terraform, DBA or QA services as needed.
Scale up or down
Adjust the scope monthly as your business changes.
FAQ
Questions about packages
Can we change packages later?
Yes. You can move up or down a package at the end of any month as your needs change.
Can we buy a single service instead of a package?
Yes. Every service is also available as a project or on its own monthly agreement.
Why is pricing quoted rather than listed?
Cost depends on the number of users, servers and databases and the hours of cover you need. After a free consultation you receive a fixed monthly quote.
Let’s discuss your IT needs
Book a free 30-minute consultation. We’ll review your environment, answer your questions and recommend practical next steps, with no obligation.